Online Payroll Services For Small Businesses

quickbooks payroll review

Automated tax and forms are based on state and federal payroll taxes. It includes year-end filings, which the system automatically calculates. You can also tap into the system from the QuickBooks mobile app, which is available on iOS and Android devices. From the app, you can run payroll, review and pay payroll taxes, and access your company’s payroll history.

quickbooks payroll review

QuickBooks has a strong reputation overall as most users find it easy to use, efficient, and affordable. However, we did find some complaints from customers on G2, where the software has a rating of 3.8 out of 5 stars, based on 32 reviews. Once you set up your employees and payroll criteria, all you have to do is click one button to process every pay cycle. Even if you have multiple payrolls to run, it’s still a quick and easy process. The reporting on payroll is not sufficient, for instance, being able to run customized reports has not been easy.

Can You Use Quickbooks Payroll Without A Subscription?

All of the functionalities mentioned can then be simplified and overviewed through a thorough reporting tool. Standard reporting is available, but custom reports can also be generated based on a company’s specific goals and statistical needs.

Additionally, QuickBooks recently announced improvements to its integration with HubSpot, a popular customer relationship management tool. The integration includes more automated data entry, reducing the time it takes to double-enter data and improving accuracy throughout the system. It also includes a centralized dashboard and the ability to develop custom financial workflows, which allow you to move invoices seamlessly between the systems. All QuickBooks Payroll plans come with pretty good support. However, the Elite plan gives you access to premium support reps who are better trained and can be reached more quickly.

To get your employees on QuickBooks Workforce, simply enter their current email address during the setup process, and they will receive an email invite that allows them to set up their account. Conveniently, QuickBooks Workforce is accessible from any device, including mobile phones. Intuit QuickBooks Online Payroll includes an Auto Payroll option in all plans, which lets you run payroll without any additional entries. QuickBooks Online Payroll does allow you to review payroll before processing, and you can make any necessary changes or add additional compensation for commissions or bonuses. They also offer phone and email support during normal business hours six days a week. This package is ideal for any business in need of full-service payroll and tax assistance along with your accounting software. The system is also accessible via a mobile app for iOS and Android devices.

  • Stay updated on the latest products and services anytime anywhere.
  • Easily manage your business accounting and payroll all in one place.
  • I really enjoy having all of my businesses extremities implemented under one system.
  • Find out what you need to look for in an applicant tracking system.
  • The QuickBooks Payroll portal lets employees access pay stubs and W-2s, as well as view PTO balances and withholdings.
  • The higher-tier plans, Paychex Flex Select and Paychex Flex Pro, are custom-priced.

For a limited time, get a 50% discount for your first 3 months. Experience with payroll is really cool, the software actually calculate the holdings and make life easy for me, definitely a robo accountant that i don’t have to pay a salary to. It handles the direct deposit for our employees nicely as well. QuickBooks Payroll is available for both QuickBooks Desktop and QuickBooks Online accounts.

Customer service is like talking to China, India, Mexico, Thailand and Vietnam all rolled into one. In addition we called to cancel our payroll service and the representative told us a account was canceled for payroll. However they continue to charge us month after month $500 and refused to refund any amount citing their contract stipulated no refunds. QuickBooks hides behind their giant contract of incidentals that consumers unaware about, and when you called to cancel they will tell you it’s canceled but in reality it’s not. These are criminal corporate weasels with zero integrity, zero honor, and absolutely zero Ethics. For employee health benefits, QuickBooks Payroll offers health insurance options through SimplyInsured, which helps small businesses find the best insurance packages for their budget. It’s a three-step application, and you get instant quotes.


As of March 2021, more than 1,700 complaints had been filed against Intuit with the BBB over quickbooks payroll review the last three years. However, not all of the complaints were about its payroll services.

Read our guide to the best payroll services for small businesses to find a service or software that’s right for you. If QuickBooks Payroll isn’t a good fit for you, check out our page comparing payroll software to find a payroll plan that is. On the other hand, if you love QuickBooks Online but aren’t thrilled about QuickBooks Payroll, you have dozens of options. Competitors like Gusto, Paychex, OnPay—honestly, most payroll software solutions—all sync easily with QuickBooks Online. NerdWallet strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site.

quickbooks payroll review

I never received an email that I am enrolled/reactivated this service. However, I have confirmation of cancellation of service and which I believed they won’t charge. They supposedly re-escalated, told me about the email again which does not work. End result in October I get an email no explanation saying they have canceled my request as they have deemed it was not needed. I call back and they reach a payroll person who relays to the customer service that it is past the IRS deadline and I have to contact IRS myself. Now my new one is that even though I do not have QuickBooks payroll, somehow the accounts are crossed in the back system.

What Are Some Alternatives To Quickbooks Payroll?

If you use QuickBooks Online Payroll, your specific features will ultimately depend on which of the three plans you choose. However, on the whole, any QuickBooks Payroll plan will give you the ability to set up and run your payroll.

All the details of the task can be kept in Quickbooks Payroll. Employees will receive the funds directly to their bank accounts.

D Place: Surepayroll Review

Explore all the employee services you can get with QuickBooks Payroll. QuickBooks does everything it can to give its customers the necessary resources for figuring things out on their own, and therefore having less need to rely on support agents.

quickbooks payroll review

QuickBooks Online Payroll lets you define company policies relating to sick time, PTO, and vacation time. This information can be tracked over time as employees take advantage of their benefits. The full QuickBooks Payroll review below will go over the details of this service, from pricing and features to customer ratings. If you are already a QuickBooks Desktop user, the convenience of using QuickBooks’ integrated payroll system is hard to beat. While other payroll programs may be cheaper and easier to use, there is something nice about knowing and understanding a system already. 11 buyers and buying teams have used Cuspera to assess how well Intuit QuickBooks Payroll solved their business needs.

How To Run Payroll In Quickbooks?

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RUN Powered by ADP integrates with a wider variety of HR solutions, accounting software and enterprise resource-planning options. As you might expect, QuickBooks Payroll integrates with QuickBooks Online exceptionally well, but it can also be used as a standalone payroll-processing service. In fact, no other product offers such a successful partnership between accounting and payroll, except Patriot Software. QuickBooks Payroll has added features and functionality in the last year, including the new Payroll Tax Center, improved online help resources, and free Form 1099 creation and distribution. Like other Intuit products, QuickBooks Payroll offers a simple, understandable user experience. But it lacks the flexibility and depth of some of its competitors, most notably Gusto and Rippling, our Editors’ Choice picks this year.

It also allows for unlimited payroll runs, provides access to an HR advisor and integrates with QuickBooks’ accounting software. Your payroll numbers will automatically sync with your QuickBooks Online account, which makes e-filing payroll taxes about as easy as possible. Pay employees right from QuickBooks, and get all your payroll tax forms are completed for you with Payroll Enhanced. QuickBooks Payroll provides 1099 E-File, workers compensation, labor law posters, employee benefits, direct deposit, and a payroll app. Assisted Payroll files federal and state tax forms for you, and automatically debits your account to pay state and federal payroll taxes on your behalf.

That being said, the Core plan costs $45 per month, plus $4 per employee per month. The Premium plan, on the other hand, costs $75 per month, plus $8 per employee per month. Finally, the Elite plan costs $125 per month plus $10 per employee per month. The Premium plan is currently discounted 50% to $37.50 per month for the first three months, then it goes to $75.00 per month, with an $8 per employee additional fee.

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